Work from home
Social Media/Customer Support
Oct 26, 2025
(Expired)
Salary
Nrs. (12K) Monthly
This job has been expired
on 2025-10-26
Job Overview
Industry
IT & Telecommunication
Category
Social Media/Customer Support
Job Level
Mid Level
Job Type
Part Time
Salary
Nrs. (12K) Monthly
Education
Intermediate (+2)
Experience
Fresher
Job Shift
Day
Gender
Both
Required Skills
Email Handling
Customer Service
Reporting
Compliance and Security
Job Description
Nepal Ecom is seeking a highly professional and detail-oriented individual to join our team as a Part-Time Email Support Representative. This fully remote, non-voice position involves handling customer inquiries through written communication and supporting internal reporting and documentation processes.
Key Responsibilities
Customer Communication: Respond promptly and professionally to all assigned customer inquiries and support requests via email.
Reporting: Accurately document customer issues and complete Malfunction Product Reports to support product triage and resolution.
Compliance: Ensure all communications adhere to company protocols, tone guidelines, and quality standards.
Non-Voice Role: This is a written correspondence-only position. No telephone communication is required.
Job Specification
Strong proficiency in written English communication and professional correspondence.
Attention to detail with excellent organizational and documentation skills.
Ability to manage time effectively and maintain a consistent daily work schedule.
Access to a reliable internet connection and personal computer.
Proficient in using the Internet and AI tools (such as ChatGPT).
Employment Details
Working Hours: 4 hours per day (Flexible Part-Time Schedule)
Mode of Work: Remote / Work from Home
Nepal Ecom is seeking a highly professional and detail-oriented individual to join our team as a Part-Time Email Support Representative. This fully remote, non-voice position involves handling customer inquiries through written communication and supporting internal reporting and documentation processes.
Key Responsibilities
Customer Communication: Respond promptly and professionally to all assigned customer inquiries and support requests via email.
Reporting: Accurately document customer issues and complete Malfunction Product Reports to support product triage and resolution.
Compliance: Ensure all communications adhere to company protocols, tone guidelines, and quality standards.
Non-Voice Role: This is a written correspondence-only position. No telephone communication is required.
Strong proficiency in written English communication and professional correspondence.
Attention to detail with excellent organizational and documentation skills.
Ability to manage time effectively and maintain a consistent daily work schedule.
Access to a reliable internet connection and personal computer.
Proficient in using the Internet and AI tools (such as ChatGPT).
Employment Details
Working Hours: 4 hours per day (Flexible Part-Time Schedule)
Mode of Work: Remote / Work from Home
This job has been expired on 2025-10-26
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