Salary
Nrs. Monthly
(Negotiable)
This job has been expired
on 2026-09-08
Job Overview
Industry
IT & Telecommunication
Category
Banking Officer / Executive
Salary
Nrs. Monthly
(Negotiable)
Working Hours
9.00 AM - 6.00 PM
Required Skills
Ability to perform under pressure
Coordination
Problem solving skills
Analytical
Communication skills
Job Description
Key Responsibilities
Provide customer support for mobile banking and digital payment services. Perform daily transaction reconciliation and settlement verification. Coordinate with banks, payment partners, and cooperative clients to resolve transaction issues. Monitor failed, pending, and disputed transactions and ensure timely resolution. Prepare reconciliation reports and maintain operational records. Provide support via phone, email, Viber, and remote access. Escalate technical issues to the concerned team when required.
Job Specification
Bachelor’s degree in management, Finance, Computer Science, or a related field. Minimum 2 years of experience in customer support, reconciliation, banking, fintech, or a related field. Good knowledge of Microsoft Excel and computer applications. Strong communication, analytical, and problem-solving skills. Ability to work under pressure and during extended hours when required. Applicants residing in or around Gatthaghar, Bhaktapur will be given preference. Benefits
Competitive salary and benefits. Paid overtime for work performed on weekends and public holidays, subject to company policy. A friendly, collaborative, and supportive work environment with a positive workplace culture. Career growth opportunities in Nepal’s fintech industry. Exposure to digital banking and payment systems.
Job Description
Job Specification
Key Responsibilities
Provide customer support for mobile banking and digital payment services. Perform daily transaction reconciliation and settlement verification. Coordinate with banks, payment partners, and cooperative clients to resolve transaction issues. Monitor failed, pending, and disputed transactions and ensure timely resolution. Prepare reconciliation reports and maintain operational records. Provide support via phone, email, Viber, and remote access. Escalate technical issues to the concerned team when required.
Bachelor’s degree in management, Finance, Computer Science, or a related field. Minimum 2 years of experience in customer support, reconciliation, banking, fintech, or a related field. Good knowledge of Microsoft Excel and computer applications. Strong communication, analytical, and problem-solving skills. Ability to work under pressure and during extended hours when required. Applicants residing in or around Gatthaghar, Bhaktapur will be given preference. Benefits
Competitive salary and benefits. Paid overtime for work performed on weekends and public holidays, subject to company policy. A friendly, collaborative, and supportive work environment with a positive workplace culture. Career growth opportunities in Nepal’s fintech industry. Exposure to digital banking and payment systems.
This job has been expired on 2026-09-08
