Kathmandu District
Retail Sales
Apr 13, 2026
(Expired)
Salary
(Negotiable)
This job has been expired
on 2026-04-13
Job Overview
Openings
2
Industry
ISP
Category
Retail Sales
Job Level
Entry Level
Job Type
Full Time
Salary
(Negotiable)
Education
Intermediate (+2)
Experience
Fresher
Job Shift
Day
Gender
Both
Required Skills
Call handling
Communication skills
Negotiation
Problem solving skills
Patience
Job Description
The Retail Care Executive is responsible for handling inbound and outbound customer calls, addressing customer inquiries, explaining available products/packages, and converting leads into sales. The role requires excellent communication skills, customer handling ability, and a strong sales mindset.
Key Responsibilities:
Answer incoming customer calls in a professional and timely manner
Understand customer needs and provide accurate information about products and service packages
Clearly explain features, benefits, and pricing of packages to customers
Actively promote and sell products/services to achieve sales targets
Handle customer queries, complaints, and objections effectively
Maintain proper call records and update customer details in the system
Follow up with potential and existing customers to close sales
Ensure high levels of customer satisfaction and service quality
Prior experience in call center, retail sales, or customer service is an advantage
Excellent verbal communication skills (mandatory)
Strong persuasion and negotiation skills
Customer-focused attitude with patience and problem-solving ability
Ability to work in a target-driven environment
Basic computer knowledge
The Retail Care Executive is responsible for handling inbound and outbound customer calls, addressing customer inquiries, explaining available products/packages, and converting leads into sales. The role requires excellent communication skills, customer handling ability, and a strong sales mindset.
Key Responsibilities:
Answer incoming customer calls in a professional and timely manner
Understand customer needs and provide accurate information about products and service packages
Clearly explain features, benefits, and pricing of packages to customers
Actively promote and sell products/services to achieve sales targets
Handle customer queries, complaints, and objections effectively
Maintain proper call records and update customer details in the system
Follow up with potential and existing customers to close sales
Ensure high levels of customer satisfaction and service quality
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consumers and the public as well. Classic Tech aims as Best Internet Service Provider In Nepal with services ranging from retail , Soho to corporate packages . The goal of the company is to provide reliable and effective internet facilities to maximum people at absolutely minimum cost. The company entertains more than 3 Lakhs active users and is providing services to the people of 74 districts through its 104 outlets.Classic Tech has also been one of the most desired and wanted workplaces for job seekers. As we all know the employment situation of the country, Classic Tech has been contributing largely to helping people earn bread for their families. Being one of the largest ISP Companies in the country, Classic Tech provides employment to more than 1500 people.Classic Tech provides a competitive salary scale and being one of the few private companies to provide SSF facility to its staff is also one of the major reasons, why Classic Tech gets a lot of job applications. The company believes in a fair and transparent hiring policy, by which we mean, providing opportunities to deserving candidates.Classic Tech has various working departments such as Accounts, Sales, admin, customer service, technical, digital marketing, corporate team, and so on. The company provides jobs to fresher to experience based on the need and vacancies in the company.Benefits like competitive salary, social security fund, overtime payment, fuel, and maintenance attract motivated and keen job seekers from the market. In today’s corporate and competitive world, finding suitable and motivated employees out of the available lot is like fishing in a large pond. The HR team of the company works tirelessly for providing the best human resources to the company and to provide equal and fair opportunities to deserving candidates.Classic Tech also believes in keeping hold of its valuable employees and making sure they feel secure sound and cared for by the company whenever they are in need. Organizing refreshment programs, training, and improvement sessions, and paid leave facilities also are the reason why Classic Tech Pvt. Ltd. Is the most searched and desired workplace.
