Gyaneswor, Kathmandu District
IT Support / Helpdesk Technician
May 04, 2026
(Expired)
Salary
Nrs. Monthly
(Negotiable)
This job has been expired
on 2026-05-04
Job Overview
Industry
IT & Telecommunication
Category
IT Support / Helpdesk Technician
Required Skills
Analytical
Communication skills
Problem solving skills
Customer Service
Reporting
Documentation
System Troubleshooting
Record keeping
Job Description
The Support Executive is responsible for providing efficient operational and customer support, ensuring smooth internal processes, and maintaining high service standards. This role supports the organization’s core functions, troubleshooting operational issues, and facilitating seamless workflows.
Key Responsibilities:
- Respond to client and internal queries promptly and professionally
- Troubleshoot operational or technical issues, ensuring timely resolution
- Maintain accurate records of requests, incidents, and resolutions
- Coordinate with different teams to ensure smooth workflows
- Support process improvements and contribute to operational efficiency
- Uphold professional standards in all communications and documentation
Job Specification
- Qualification: Bachelor’s degree in any field
- Experience: Prior hands-on experience of at least one year in the relevant field
Skills & Competencies
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Proficiency in digital tools, MS Word, Excel, and internet-based platforms
- Ability to manage multiple tasks in a dynamic environment
- Detail-oriented, responsible, and team-focused
This job has been expired
on 2026-05-04
