We are seeking a motivated and customer-oriented Sales & Marketing Officer to join our travel and tours team. The ideal candidate will be responsible for promoting travel packages, handling inbound and outbound tour inquiries, generating sales, and building lasting relationships with clients. This role requires strong communication skills, a passion for travel, and the ability to provide personalized travel solutions that meet customers' needs.
Key Responsibilities
- Handle inbound and outbound inquiries related to domestic and international tour packages.
- Consult with clients to understand their travel preferences, budget, and requirements.
- Promote and sell travel packages, holiday tours, adventure trips, and other travel-related services.
- Prepare customized travel itineraries and quotations based on client requirements.
- Follow up with prospective clients to convert inquiries into confirmed bookings.
- Build and maintain strong relationships with new and existing customers.
- Coordinate with airlines, hotels, transport providers, and other travel partners to ensure smooth travel arrangements.
- Achieve monthly sales targets and contribute to business growth.
- Maintain accurate records of customer inquiries, bookings, and follow-up activities.
- Stay updated on travel destinations, visa requirements, seasonal offers, and industry trends.
- Assist in executing marketing campaigns, promotional activities, and social media initiatives to generate new business.
- Represent the company professionally while delivering exceptional customer service.
