Technology Transformation
- Lead technology initiatives to improve loan processing efficiency and reduce turnaround times through automation.
- Oversee system integrations with internal and external platforms.
- Drive digital transformation projects and process improvements.
IT Operations Management
- Ensure the stability, security, and reliability of IT systems and infrastructure.
- Manage hardware, network, cybersecurity, and data protection.
- Build, mentor, and lead the IT team as the organization grows.
- Provide technical support and proactively resolve system issues.
Reporting & Business Intelligence
- Collaborate with business teams to automate reporting and reduce manual processes.
- Develop and maintain dashboards and MIS reports to support business decisions.
- Ensure accurate and timely reporting on portfolio performance, collections, operational KPIs, and regulatory requirements.
Strategic Leadership
- Partner with senior management to align technology initiatives with business goals.
- Evaluate technology vendors, contracts, and service agreements.
- Stay updated on emerging fintech trends and recommend innovative solutions.