Rental Operations Officer

Babin Rentals Pvt. Ltd. is looking for enthusiastic, responsible, and customer-focused Rental Operations Officers to join its growing team. The role involves managing customer inquiries and bookings, coordinating equipment rentals and returns, maintaining inventory, and ensuring smooth day-to-day rental operations.

Key Responsibilities

• Handle customer inquiries, bookings, quotations, and rental-related coordination.
• Prepare rental agreements, invoices, and other required documentation.
• Coordinate equipment pickup, return, inspection, cleaning, and packing.
• Ensure rental equipment is properly tested and ready for use.
• Maintain accurate inventory, stock, booking, and customer records.
• Update rental software and internal systems with relevant information.
• Coordinate with technical teams regarding equipment maintenance and repairs.
• Follow company SOPs and ensure smooth day-to-day operations.
• Provide professional and responsive customer service throughout the rental process.
• Maintain a clean, organized, and efficient work environment.

• Bachelor’s degree completed or final year in Hotel Management, Business Administration (BBA/BBS), Hospitality Management, or a related field.
• Fresh graduates with a positive attitude and willingness to learn are encouraged to apply.
• Good communication skills in Nepali and English.
• Basic knowledge of Microsoft Office / Google Workspace.
• Strong organizational, interpersonal, and customer service skills.
• Ability to work under pressure, handle multiple tasks, and solve problems effectively.
• Previous experience in hospitality, customer service, logistics, retail, aviation, hotel operations, or equipment rental is an advantage.

Candidate Profile

We are looking for candidates who are:

• Professional, well-groomed, courteous, and customer-oriented.
• Honest, responsible, punctual, and reliable.
• Organized with strong attention to detail.
• Quick learners with a positive and proactive attitude.
• Comfortable working in a team and taking responsibility.
• Interested in developing a long-term career in rental operations and media services.

Salary & Benefits

• Salary: NPR 18,000 – 30,000 per month, based on qualifications, experience, and interview performance.
• Performance-based incentives.
• Annual salary review.
• Festival bonus as per company policy.
• Professional training and career development opportunities.
• Clear career growth opportunities.

Career Growth

Rental Operations Officer → Senior Rental Operations Officer → Rental Operations Manager

Working Schedule

• Full-Time
• Six working days per week

Application Requirements

Interested candidates should submit:

• Updated CV
• Recent passport-size photograph
• Cover letter (preferred)
• Recommendation letter or professional reference (preferred)

Priority will be given to candidates with complete applications, relevant academic backgrounds, and experience in customer service, hospitality, logistics, retail, aviation, or equipment rental.

Only shortlisted candidates will be contacted.