Loan Processing Associate

Who We Are:

At Alaya, we are driven by our values of care, passion, and oneness. We believe that every member of our team plays a vital role in shaping our clients’ success and our company’s growth. If you're looking for a place where you can grow, contribute, and be recognized, we want you to join us.

Who You Are:

You are a detail-oriented, client-focused professional with a passion for delivering an exceptional experience at every step of the loan journey. You thrive in a fast-paced, dynamic environment where you can make a tangible impact on clients’ lives. Your communication skills, attention to detail, and ability to collaborate with teams are at the core of your success.

What You Will Be Doing:

• End-to-End Loan Processing: You will handle loan applications and client documentation with precision and care, ensuring smooth and timely processing.
• Client Communication: As the primary point of contact, you’ll guide clients through their loan journey, providing clear answers and resolving any issues that arise.
• Team Collaboration: You’ll work closely with cross-functional teams, ensuring client expectations are met and driving positive loan outcomes.

What We Are Looking For:

• Master's degree preferred (either running or completed) ideally with a finance background or ACCA Affiliates (13 papers completed)
• At least 6 months of internship or work experience, preferably in a related field.
• Excellent Communication Skills: Strong written and verbal skills to engage effectively with clients and colleagues.
• Attention to Detail: A sharp eye for accuracy when managing documentation and processes.
• Tech Savvy: Basic proficiency in Microsoft Office tools (Excel, Word) and the ability to quickly adapt to new software.
• Mindset: You are accountable, agile, and eager to grow within a supportive and collaborative team.

Why Alaya?

At Alaya, our team is our most valuable asset. We are passionate about creating a work environment where care for one another, passion for excellence, and a sense of oneness drive everything we do. Here’s what you can expect:

1. Growth Opportunities: We are committed to your personal and professional development.
2. Inclusive Culture: Be part of a team where your ideas and contributions are valued, and where you can make a meaningful impact.
3. Meaningful Work: Play a crucial role in helping clients navigate the loan process while supporting Alaya's continued success.

Oh also, did we mention, we only work 5 days a week? Mon- Fri.

Besides the list of benefits that the Labour Law mandates, we also offer;

• Salary NPR 30,000 (non-negotiable)+ Social Security Fund (SSF)
• Exclusive leaves and bonuses
• 18 days of paid annual leave.
• 12 days of paid sick leave.
• 1 day floating leave
• 4 months of paid maternity leave.
• 1 month of paid paternity leave.
• 13 days of paid public holidays (Extra 1 day for female employees)
• Festival, profit, and book reading bonus
• Team building activities and social events
• Accident and medical insurance coverage
• International working environment exposure
• Continuous learning and development opportunities
• Customer Referral - Refer your friends and relatives in Australia to use our services and we’ll reward you!

Work hours: 6:00 am to 2:00 pm (non-negotiable) including a 1-hour lunch break.

If you're ready to take on a challenging yet rewarding role as a Loan Processing Associate at Alaya, you are just a click away!