Front Desk Officer

RideMandu, a growing ride-hailing service company, is looking for a friendly, responsible, and computer-savvy Front Desk Officer to manage front desk operations and provide professional support to customers, riders, and internal teams.

The ideal candidate should have strong computer skills, good communication abilities, and a willingness to learn. Freshers with the right attitude and basic office skills are encouraged to apply.

Key Responsibilities

• Manage daily front desk and reception activities.
• Greet and assist visitors, customers, riders, and other stakeholders professionally.
• Handle incoming calls, messages, and general inquiries.
• Provide basic information and support regarding RideMandu’s services and operations.
• Assist customers and riders with general issues and direct them to the appropriate team when required.
• Perform data entry and maintain accurate records and documents.
• Use computer systems and office software for daily administrative tasks.
• Coordinate with different departments to ensure smooth day-to-day operations.
• Maintain proper records of inquiries, complaints, and follow-ups.
• Perform other administrative and front-desk duties as assigned by management.

• Freshers are welcome to apply.
• Strong computer skills and good knowledge of MS Office, email, and internet applications.
• Good communication and interpersonal skills.
• Basic video editing skills is highly preferred.
• Friendly, professional, and customer-focused personality.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Good typing and data-entry skills will be an advantage.
• Responsible, punctual, and willing to learn.
• Prior experience in a front desk, customer service, or administrative role is a plus.

Preferred Candidate Profile

• Looking for a committed and career-oriented professional who is interested in building a long-term career with the company.
• Candidates who demonstrate stability, dedication, and a genuine interest in growing with the organization will be highly valued.