The job has two halves and you need to be good at both.
Client Advisory & Conversion
- Respond to enquiries from Facebook Page, Messenger, Instagram Direct, comments and other digital channels typically within seconds during shift hours
- Understand what the client actually needs, then explain process, timeline, government fee and our service charge
- Convert the conversation into a confirmed engagement
- Follow up every open lead until converted or formally closed — make sure no enquiry ends a shift unanswered or unlogged
- Maintain a daily lead register and submit the shift report before logging off
- Meet the monthly targets as per need
- Hand over live matters at shift change with written status notes
Registration & Compliance Execution
- Full company registration cycle on the OCR portal and CAMIS — name reservation, MOA/AOA drafting and filing, document upload, fee payment, follow-up, certificate collection
- Post-registration filings: वार्षिक विवरण, शेयर नामसारी, सञ्चालक परिवर्तन, पूँजी वृद्धि, प्रबन्धपत्र/नियमावली संशोधन, ठेगाना परिवर्तन, शाखा दर्ता, दाखिल खारेज, कम्पनी खारेजी
- Draft प्रबन्धपत्र, नियमावली, निवेदन, अख्तियारनामा, board and shareholder minutes in correct Nepali legal format
- PAN/VAT registration and coordination with the Inland Revenue Office; support on periodic tax filings
- Trademark and design registration filings
- Liaison with कम्पनी रजिष्ट्रारको कार्यालय, IRD/IRO, मालपोत, municipalities and ministries
- Track amendments to the Companies Act, Finance Act, VAT rules and OCR circulars affecting client work
- Maintain organized, retrievable digital files for every engagement
- Other duties as assigned by management