Ticketing Officer (2 days left)

Global Explore Travels and Tours are seeking a motivated, professional, and customer-focused Ticketing Officer to join our growing team. If you are passionate about the travel industry and committed to delivering excellent customer service, we encourage you to apply.

Roles and Responsibilities

• Handle travel and ticketing inquiries in a professional and efficient manner.
• Manage flight ticketing and reservations using GDS systems such as Amadeus, Galileo, or Sabre.
• Provide clients with suitable travel, ticketing, and reservation options based on their needs and preferences.
• Deliver exceptional customer service and ensure high levels of client satisfaction.
• Answer and direct phone calls courteously and professionally.
• Schedule appointments and manage calendars to support smooth office operations.
• Sort, organize, and distribute mails, documents, and correspondence promptly.
• Coordinate daily administrative activities and maintain organized office records.
• Supervise and support junior administrative staff to enhance team productivity and professional growth.
• Maintain accuracy and attention to detail while working in a fast-paced environment.