Admisison Officer

Education Tree Global is seeking a motivated and student-focused Admission Officer to guide prospective students through the admission process. The role involves student counselling, application processing, regular follow-ups, documentation, and achieving admission targets while ensuring a professional and positive student experience.

Key Responsibilities

• Counsel students regarding suitable courses, colleges/universities, and study destinations based on their academic background, career goals, and preferences.
• Provide accurate information on admission requirements, tuition fees, scholarships, documentation, and application procedures.
• Handle student enquiries through calls, messages, emails, and face-to-face meetings.
• Manage applications from initial enquiry through admission confirmation and enrolment.
• Check, prepare, submit, and follow up on student applications and required documents.
• Maintain accurate records of enquiries, applications, offers, deposits, and enrolment status.
• Conduct regular follow-ups with prospective and existing students to ensure timely completion of the admission process.
• Build and maintain professional relationships with students, parents, educational institutions, and university representatives.
• Achieve assigned monthly admission and conversion targets.
• Participate in education fairs, seminars, workshops, and promotional activities when required.
• Prepare regular reports on enquiries, applications, follow-ups, and successful admissions.
• Maintain confidentiality and ensure accuracy of all student and application information.
• Coordinate with internal teams and institutions to ensure smooth and timely processing.

• Minimum +2 or Bachelor’s degree in any stream.
• 1–2 years of relevant experience in education consultancy, admissions, counselling, customer service, or a related field.
• Strong communication, counselling, interpersonal, and follow-up skills.
• Good knowledge of MS Office and basic CRM/database systems.
• Target-oriented, organized, and result-driven approach.
• Knowledge of international education and admission procedures will be an advantage.

Key Performance Indicators (KPIs)

• Student enquiry and follow-up performance.
• Application submission and processing rate.
• Admission conversion rate.
• Achievement of assigned admission targets.
• Accuracy and timely completion of documentation.
• Student satisfaction and service quality.

Core Expectations

The successful candidate will be expected to provide ethical and accurate student guidance, maintain consistent follow-up, achieve admission targets, and contribute to the growth and reputation of Education Tree Global.