We are seeking a responsible and detail-oriented Housekeeping Supervisor to supervise the housekeeping team and ensure excellent standards of cleanliness, hygiene, and presentation throughout the hotel.
Key Responsibilities
- Supervise and coordinate daily housekeeping operations.
- Allocate rooms and duties to housekeeping staff and monitor task completion.
- Inspect guest rooms, corridors, public areas, and other hotel facilities to ensure cleanliness and hygiene standards.
- Ensure rooms are properly cleaned, arranged, and ready for guests.
- Monitor housekeeping supplies, linen, amenities, and inventory.
- Coordinate with the Front Office regarding room status, check-ins, check-outs, and special guest requirements.
- Report maintenance issues and coordinate with the maintenance team for timely resolution.
- Train, guide, and monitor housekeeping staff to maintain service standards.
- Handle guest requests and housekeeping-related complaints professionally.
- Maintain housekeeping records, checklists, and daily reports.
- Ensure proper use and maintenance of cleaning equipment and materials.
- Follow hotel safety, hygiene, and operational procedures.