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We are looking for a motivated Team Leader to oversee call center operations, manage team performance, and ensure excellent customer service standards.
Job Responsibilities:
Banking, Finance & Insurance (BFIS)
Batas Hire PurchaseThe seamless convergence of a proud legacy and bold innovation, redefining the future of Nepal's financial landscape.Rooted in the 116-year heritage of the Kedia Organisation, one of Nepal's most respected and enduring business conglomerates, Batas Hire Purchase is a modern fintech enterprise dedicated to transforming credit accessibility and promoting comprehensive financial inclusion across the country.The Kedia Organisation's longstanding portfolio, encompassing institutions such as Siddhartha Bank, Siddhartha Capital, Siddhartha Premier Insurance, Asan Equity, and Sansma Reliance Life Insurance, has consistently exemplified reliability, progress, and resilience. Batas Hire Purchase builds upon this foundation by advancing into sophisticated digital systems, efficient infrastructure, and inclusive financial solutions designed to meet the evolving needs of Nepali lives.Far more than a single product, Batas Hire Purchase serves as the strategic backbone and technological engine powering a suite of innovative, trustworthy, and impactful financial offerings in Nepal.Batas Hire Purchase operates as a fintech initiative under the esteemed Kedia Organisation and is legally registered as Batas Hire Purchase Private Limited. As the parent brand, it embodies cutting-edge innovation in financial services while upholding the integrity and legacy of the Kedia Organisation.The company was originally incorporated on 31 October 2003 (Ashwin 28, 2060 BS) as Batas Investment Company Private Limited, with its registered office in Pokhara and a branch office in Kathmandu. It obtained its Hire Purchase license as a Non-Banking Financial Institution (NBFI) from Nepal Rastra Bank on 4 February 2015 (Magh 21, 2071 BS).Renamed Batas Hire Purchase Pvt. Ltd. on 4 January 2024 (19 Poush, 2080 BS), the company has steadily increased its paid-up capital to NPR 300 million to comply with regulatory standards. On 3 April 2025 (Chaitra 25, 2081 BS), full ownership was acquired by the Kedia Organisation.Specializing in financing solutions for commercial and private vehicles, construction equipment, agriculture, office equipment, industrial plants and machinery, as well as consumer durables including home appliances, we are committed to delivering world-class services. Through a fully digital ecosystem, we offer competitive pricing, streamlined processes, and innovative financing options that prioritize accessibility, security, and customer convenience.
