Tinkune, Kathmandu District
Manufacturing
Jul 08, 2026
(Expired)
Salary
Nrs. 25K-30K Monthly
This job has been expired
on 2026-07-08
Job Overview
Openings
1
Industry
Distributor
Category
Manufacturing
Job Level
Entry Level
Salary
Nrs. 25K-30K Monthly
Education
Intermediate (+2)
Experience
1 + year
Job Shift
Day
Working Hours
9:30 AM to 5:30 PM
Gender
Female
Required Skills
Nepali Typing
Excel
Communication
Build Relationships
Front Desk Operations
Job Description
Make outbound calls and place follow-up calls to customers and distributors to confirm orders, availability, and delivery timelines.
Receive incoming calls, route inquiries to the appropriate team, and ensure accurate call logging for traceability.
Maintain and update customer call lists, follow-up schedules, and status trackers using Excel and internal systems.
Record customer requirements and service requests clearly, and communicate relevant details to the concerned department.
Support front-desk operations by greeting visitors, managing basic queries, and coordinating with staff for timely assistance.
Build and maintain working relationships with customers by providing consistent updates and handling requests professionally.
Assist with basic administrative support such as preparing call summaries, maintaining records, and supporting coordination during peak hours.
Job Specification
Nepali Typing — fast and accurate Nepali typing for call notes, customer details, and documentation.
Excel — proficient in basic functions (sorting, filters, formulas as needed), maintaining spreadsheets, and updating trackers.
Communication — clear spoken communication in Nepali with professional phone etiquette and accurate message delivery.
Build Relationships — ability to engage customers confidently, handle objections, and maintain follow-ups to support repeat business.
Front Desk Operations — experience supporting reception activities such as visitor handling, call routing, and basic inquiry management.
Education — Bachelor’s degree or equivalent education background; preference for candidates with relevant office administration or business studies.
Experience — minimum 1+ year of experience in telecalling, call handling, customer service, or front-desk operations in a business/distribution setting.
Make outbound calls and place follow-up calls to customers and distributors to confirm orders, availability, and delivery timelines.
Receive incoming calls, route inquiries to the appropriate team, and ensure accurate call logging for traceability.
Maintain and update customer call lists, follow-up schedules, and status trackers using Excel and internal systems.
Record customer requirements and service requests clearly, and communicate relevant details to the concerned department.
Support front-desk operations by greeting visitors, managing basic queries, and coordinating with staff for timely assistance.
Build and maintain working relationships with customers by providing consistent updates and handling requests professionally.
Assist with basic administrative support such as preparing call summaries, maintaining records, and supporting coordination during peak hours.
Nepali Typing — fast and accurate Nepali typing for call notes, customer details, and documentation.
Excel — proficient in basic functions (sorting, filters, formulas as needed), maintaining spreadsheets, and updating trackers.
Communication — clear spoken communication in Nepali with professional phone etiquette and accurate message delivery.
Build Relationships — ability to engage customers confidently, handle objections, and maintain follow-ups to support repeat business.
Front Desk Operations — experience supporting reception activities such as visitor handling, call routing, and basic inquiry management.
Education — Bachelor’s degree or equivalent education background; preference for candidates with relevant office administration or business studies.
Experience — minimum 1+ year of experience in telecalling, call handling, customer service, or front-desk operations in a business/distribution setting.
This job has been expired
on 2026-07-08
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