Senior Counselor

The Overseas Education Counsellor will guide students and parents through suitable study-abroad opportunities based on their academic background, career goals, and financial considerations. The role involves counselling, university and course selection, application and visa document support, application follow-up, student record management, and converting prospective students into successful enrolments. The position will also support and mentor junior counsellors and contribute to achieving team targets.

Job Responsibilities

• Counsel students and parents regarding overseas education opportunities, courses, universities, and destinations.
• Assess students’ academic backgrounds, career goals, and financial considerations to recommend suitable study options.
• Guide students through the complete admission and application process.
• Provide accurate information on university requirements, scholarships, tuition fees, and intake deadlines.
• Review and assist with preparation of academic and visa-related documents.
• Maintain regular follow-up with students, universities, and relevant stakeholders.
• Handle student enquiries and convert prospective students into successful enrolments.
• Monitor application progress and ensure timely submission of documents.
• Mentor junior counsellors and support the counselling team in achieving.
• Maintain student records and update CRM/database systems.

• Bachelor’s degree in education, management, business, or a related field.
• 2–4 years of relevant experience in an education consultancy or overseas education sector.
• Strong knowledge of study-abroad destinations, universities, courses, and admission processes.
• Excellent counselling, communication, negotiation, and interpersonal skills.
• Strong knowledge of student application and documentation procedures.
• Good English communication and presentation skills.
• Target-orientated, confident, and capable of handling multiple students simultaneously.
• Experience mentoring junior counsellors will be an advantage.