Position: Human Resource Manager

Job Description

Recruitment and Selection:

• Develop and execute recruitment strategies to attract qualified candidates for various positions within the travel agency.
• Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and selection.
• Collaborate with department managers to identify staffing needs and create job descriptions.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns regarding HR policies, procedures, and benefits.
• Mediate conflicts and facilitate resolution between employees and management.
• Foster a positive and inclusive work environment by promoting diversity and equality.

Training and Development:

• Identify training needs within the organization and develop training programs to enhance employee skills and competencies.
• Coordinate employee development initiatives, including workshops, seminars, and on-the-job training.
• Monitor and evaluate training effectiveness and make adjustments as necessary.

Performance Management:

• Implement performance management systems to set clear expectations, provide feedback, and evaluate employee performance.
• Conduct performance reviews and provide guidance to managers and employees on performance improvement plans.
• Recognize and reward exceptional employee performance through various incentive programs.

Compensation and Benefits:

• Administer employee compensation and benefits programs, including salary reviews, bonuses, and incentives.
• Stay updated on industry trends and benchmarks to ensure competitive compensation and benefits packages.
• Manage employee payroll and ensure compliance with labor laws and regulations.

Compliance and Legal:

• Ensure compliance with all applicable employment laws and regulations.
• Maintain accurate employee records and documentation in accordance with legal requirements.
• Advise management on HR-related legal issues and provide recommendations for compliance.

HR Administration:

• Oversee HR administrative tasks, including employee onboarding, offboarding, and record-keeping.
• Manage HR systems and databases to ensure accuracy and efficiency in HR processes.
• Prepare HR reports and analytics to assess HR metrics and inform decision-making.

Job Specification

• Experience in HR management, preferably in the travel industry.
• In-depth knowledge of HR principles, practices, and regulations.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in HRIS software and Microsoft Office Suite.
• HR certification (e.g., PHR, SPHR) is a plus.