Position: Operation head (Recent Job)

Provide accurate and timely reporting of information to customers including sending quotations, pricing, costing, shipping details and supply chain related documentation
Develop overall operational strategy and direction for the freight forwarding teams
Oversee the development of new freight business, maintain and develop relationships with new and existing clients and drive the business for maximum utilization of existing facilities
Negotiating contracts, transportation and handling costs
Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
Process the shipment accurately and efficiently, customer service and sales oriented
Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes
Acting as consultant in customs matters
Retain current customers and identify additional opportunities with our current customers where our services could be of benefit to them and that will generate additional revenues and margin
Work closely with accounting department to properly credit and bill account payables and receivables