Guest Relation Officer
Administrator

Position: Guest Relation Officer (Recent Job)

  • No. of Openings 1
  • Category Hospitality
  • Job Location 1
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Bachelor Completed
  • Experience Upto one year
  • Expiry date Sep 30, 2019 (Expired)
Job Description
  • Greet and escort guests to the table
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the services offered by the company
  • Maintain current data profile of regular guests in order to ensure that personal preference are met e.g. tables, games, drinks, food, rooms etc.
  • Promptly respond  to guests requests in a considerate, professional and positive manner
  • Maintain excellent relationships with all related departments to run operation smoothly and satisfy guest’s requirements
  • Maintain and establish relationships with premium-valued gaming guests
  • Make special arrangements for various activities and services such as dining, wine, spa, excursions, flowers, private tours, special needs, and other various requests. Follow up to ensure amenities are delivered as specified
  • Work with Casino Cashiers to manage player’s deposit balances and withdrawals, where needed
  • Follow and remain updated on the company’s security/fire/safety procedures
  • Attend divisional and department meetings and trainings as and when scheduled
  • Perform any other duties as assigned by the Management
This job has been expired on 2019-09-30
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