Posted On : 2019-12-09 Days Left : Expired
Basic Information
Location> : Chitwan
No of Hiers : 1
Experience : Freshers
Job Level : Entry Level
Job Type : Full Time
Salary : Upto 15000 /month
Educational Qualification : Bachelor in Business Administration, Business studies
Expiry date : 2019-12-29
Job Description
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Up sell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payment