Position: Customer Support & Transaction processing Executive (Recent Job)
- No. of Openings 2
- Category Customer Service
- Job Location 1
- Job Level Entry Level
- Salary 15,000-20,000
- Education Level Intermediate (+2) (English Language Proficiency)
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Jul 28, 2021 (Expired)
- Skills English Typing and Speaking, Automatic Data Processing (ADP)
Job Description
- Customer Support & Transaction processing
- Qualification: +2, Bachelor (running)
- Region: Global
- Department: Customer Support & Processing Department
- Line reporting: Customer Support Officer
Job Specification
- Processing of daily transactions received & sent from & to customers / affiliates / partners
- Resolving customer/affiliate’s complaint,
- Answering inbound calls/emails from customers and affiliates,
- Working in the bridge of communication between Customer/Affiliates and Bank/payout partners,
- Amendment and cancellation of the transaction (maintaining maker and checker concept along with operation team),
- Keep track, implement & Resolve all amendment & non-payment related issues,
- Present the monthly/weekly report to the Sr. Management and Board on the remarkable issues throughout the period and identified solutions.
- Perform other necessary works of the company as deemed necessary and as advised by Chairman/MD/MR/CEO/Customer support officer.
Apply Instruction
To Apply: Interested & eligible candidates are required to send their updated CV via email at: [email protected]
This job has been expired
on 2021-07-28
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