Position: Customer Service Representative (Recent Job)
- No. of Openings 1
- Category Sales/Retailing
- Job Location 1
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelor
- Experience Upto one year
- Expiry date Apr 24, 2019 (Expired)
Job Description
- Manage large amounts of calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Job Specification
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
This job has been expired
on 2019-04-24
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