Customer Service Representative (CSR)
Administrator

Position: Customer Service Representative (CSR) (Recent Job)

  • No. of Openings 2
  • Category Marketing/Sales
  • Job Location 1
  • Job Level Junior Level
  • Salary Upto 15000
  • Education Level Bachelor's Degree
  • Experience Upto one year
  • Expiry date Aug 23, 2019 (Expired)
Job Description
  • Provide day-to-day service and direct support to new and existing clients.
  • support sales programs and business objectives to enhance business strategy and achieve goals relative to profitability cost control and organizational effective
  • Should listen to the customers and resolve their problems
  • To attract potential customers by answering product and service questions; suggesting information about other products and services
  • To open customer accounts by recording account information
  • To maintain customer records by updating account information
  • To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Have to maintain financial accounts by processing customer adjustments.
  • Need to recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Need to prepare product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed
This job has been expired on 2019-08-23
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