Position: Call Center Representatives (Recent Job)
- No. of Openings 5
- Category Customer Service
- Job Location 26
- Job Level Entry Level
- Salary Negotiable
- Expiry date Sep 30, 2021 (Expired)
Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Job Specification
- Education: 12 passed/ Bachelor's degree
- Experience: Few years in similar field
- Must be feasible with the work location
- Must be flexible with work timings
- Must compulsorily have license & bluebook
Apply Instruction
Apply at [email protected]
This job has been expired
on 2021-09-30
Share:
