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About us

 Infotech Services Pvt. Ltd. is an complete Human Resource consulting firm operating since 2008, which offers quality services in the field of human resource to different organizations and Job seekers.

Posted On : 2019-10-20 Days Left : Expired
Basic Information
Location : Lalitpur
No. of vacancy : 1
Experience : Not Required
Job category : Customer Service
Job Level : Entry Level
Job Type : Full Time
Salary : Rs.13450+PF+Insurance+Medical+CUG month
Educational Qualification : Intermediate
Expiry date : 2019-10-22
Job Description
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Specification
  • Must be smart and honest
  • Office time 9am to 5:30pm
  • Over time will be provided
  • Company type: telecommunication
  • Male and Female both can apply