Position: VIP Services- Executive Host (Premium Job)

Job Description

• Maintains relationships and markets gaming products and amenities to valued Guests.
• Greets Guests in the casino and participates in social events and special promotions.
• Issues Player’s Club cards and promotes the program and related promotions.
• Increases the growth of gaming revenues through development of a targeted Guest base.
• Updates Guest history for future visits.
• Ensures the protection of Guest’s rewards and credit lines.
• Effectively handles Guest complaints and discrepancies in an efficient and courteous manner.
• Provides special services to include food, beverage, transportation, cross-property events and Player’s Club programs.
•  Responsible for marketing to predetermine active and inactive Guests by mail and phone to further develop brand loyalty and visitation to the casino and reports results of each.
• Assists in the development of incentive programs, host goals, special events and marketing programs.
• Maintains up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.
• Keeps informed of competitive promotions.
• Responds to Player’s Club letters and Guest service survey results and communicates that information to the appropriate department manager.
• Safeguards the confidential nature of all departmental and general property records.
• Perform other duties as assigned.

Job Specification

• Must have pleasing personality and the ability to handle all kinds of people.
• Since our job falls under Sales & Marketing, it is necessary to have a cheerful disposition, quick reflexes, and a positive attitude.
• Proficiency in English and Hindi are must. Knowledge of a common foreign language like Chinese, German, French, or Spanish is an added advantage
• Physical attributes play an important role in the selection process. In addition to a clear, unblemished complexion needs the correct height and optimal body weight.
• Must be friendly, have good interactive skills and team spirit.
• Preference will be given to local Nepalese citizens

Apply Instruction

Interested candidates are requested to send their resume at [email protected]