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Infotech Services Pvt. Ltd. is an complete Human Resource consulting firm operating since 2008, which offers quality services in the field of human resource to different organizations and Job seekers.

Posted On : 2020-02-12 Days Left : Expired
Basic Information
Location : Bansbari
No. of vacancy : 1
Experience : 6 months in related field
Job category : IT&Telecommunication
Salary : Negotiable month
Educational Qualification : Bachelors running/ Completed in related field
Expiry date : 2020-02-16
Job Description
    1. Handle inbound Customer Service phone calls
    2. Diagnose and resolve technical hardware and software issues involving Internet connectivity and more.
    3. Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments.
    4. Prepare customer service summary reports, follow up and make scheduled call backs to customers where necessary
    5. Perform field visit to resolve the technical issues at the customer end when necessary.
Job Specification
  • Bachelor running or Completed in related field.
  • 6 months experience in related field.