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Digital Home International Pvt. Ltd

Thaiba-14, Lalitpur

About Us

Taking that into consideration, DHI commenced in 2018, however, laid the first stone in 2019 with the aim to become the largest digital-pay Tv supplier. DHI supports digital-pay tv broadcasters by producing set-top boxes as per their needs and criteria set by them. Moreover, ...

Taking that into consideration, DHI commenced in 2018, however, laid the first stone in 2019 with the aim to become the largest digital-pay Tv supplier. DHI supports digital-pay tv broadcasters by producing set-top boxes as per their needs and criteria set by them. Moreover, the strong infrastructure assists DHI in executing orders of any set-top box type while adhering to quality standards and client specifications.

Service Assistant

Basic Information

  • No. of Openings 1
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Thaiba-14, Lalitpur
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Bachelors (Bachelor's degree in management)
  • Desired Candidate Both(Female, Male)
  • Experience 1 year
  • Expiry date 2021-11-30

Job Description

  • Considering all the customer concerns and moving forward with the suitable procedures to solve them
  • Providing suitable advices and/or information to the customers
  • Forwarding the difficult customer problems to the senior management if required.
  • Maintaining a well-formed and informative database sheet with entire customer information and concerns and reporting it to the concerned managers or supervisor daily
  • Handling the telephonic conversation as well as walk-in customers effectively and efficiently
  • Handling the payments ( in cash or cheque) as deemed necessary
  • Strictly abiding by the company rules, regulations and policies while providing the services so as to increase customer satisfaction.

Job Specification

  • Bachelor's degree in Management or relevant subject
  • More than or equals to 1 year in the similar role 

Skills :

  • Communication, Interpersonal, Reporting, Task Management, Time Management, Problem Solving, Attention to details, Complaint Handling, Computer
This job has been expired on 2021-11-30