Position: Service Assistant (Premium Job)
- No. of Openings 1
- Category Customer Service
- Job Location 26
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors (Bachelor's degree in management)
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Nov 30, 2021 (Expired)
Job Description
- Considering all the customer concerns and moving forward with the suitable procedures to solve them
- Providing suitable advices and/or information to the customers
- Forwarding the difficult customer problems to the senior management if required.
- Maintaining a well-formed and informative database sheet with entire customer information and concerns and reporting it to the concerned managers or supervisor daily
- Handling the telephonic conversation as well as walk-in customers effectively and efficiently
- Handling the payments ( in cash or cheque) as deemed necessary
- Strictly abiding by the company rules, regulations and policies while providing the services so as to increase customer satisfaction.
Job Specification
- Bachelor's degree in Management or relevant subject
- More than or equals to 1 year in the similar role
Skills :
- Communication, Interpersonal, Reporting, Task Management, Time Management, Problem Solving, Attention to details, Complaint Handling, Computer
This job has been expired
on 2021-11-30
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About Company
Taking that into consideration, DHI commenced in 2018, however, laid the first stone in 2019 with the aim to become the largest digital-pay Tv supplier. ...
Taking that into consideration, DHI commenced in 2018, however, laid the first stone in 2019 with the aim to become the largest digital-pay Tv supplier. DHI supports digital-pay tv broadcasters by producing set-top boxes as per their needs and criteria set by them. Moreover, the strong infrastructure assists DHI in executing orders of any set-top box type while adhering to quality standards and client specifications.
