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The Yellow Pagoda” is a four star boutique hotel providing affordable luxury accommodations and free WIFI in the heart of Kathmandu’s downtown area. The Yellow Pagoda Hotel is 5 km away from Tribhuvan International Airport, making it one of the accessible and inexpensive business hotel near Kathmandu airport.  

Posted On : 2019-11-17 Days Left : Expired
Basic Information
Location : Jamal
No. of vacancy : 1
Experience : Minimum 1-2 years of experience in related field
Job category : Hospitality
Job Level : Mid Level
Job Type : Full Time
Salary : As Per Organization's Rule month
Educational Qualification : Bachelor's Degree
Expiry date : 2019-12-03
Job Description
  • Identifying new contacts and developing sales leads
  • Ensuring enquiries become confirmed business
  • Upselling where possible
  • Producing written quotations and confirmation
  • Checking customer satisfaction and resolving any issues to ensure repeat business
  • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
  • Processes reservations from the sales office, other hotel departments, and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • Knows the selling status, rates, and benefits of all packages plans.
  • Knows the credit policy of the hotel and how to code each reservation.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Determines room rates based on the selling tactics of the hotel.
  • Prepares letters of confirmation.
  • Communicates reservation information to the front desk.
  • Processes cancellations and modifications and promptly relays this information to the front desk.
  • Understands the hotel's policy on guaranteed reservations and no-shows.
  • Processes advance deposits on reservations.
  • Tracks future room availabilities on the basis of reservations.
  • Helps develop room revenue and occupancy forecasts.
  • Prepares expected arrival list for front office use.
  • Assists in preregistration activities when appropriate.
  • Monitors advances deposit requirements.
  • Handles daily correspondence. Responds to inquiries and makes reservations as needed.
  • Makes sure that files are kept up to date.
  • Maintains a clean and neat appearance and work area at all times.
  • Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
  • Walk around with the client and ensuring that they secure whatever services they are in need of.
  • Getting information about areas of interest in order to target more clients in
  • particular seasons.
  • Making arrangements for clients travel programs.
  • Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. 
  • To be aware of all front office procedures and assist with reception duties when
  • required.
  • To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
  • Willing to undertake any reasonable request made by management in any other areas of the house.
  • Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
  • Configuring rates on the hotels property management system.
Job Specification
  • Minimum Bachelor's Degree
  • Good Communication Skill
  • Pleasing Personality
  • Fluent in English 
Apply Instruction

Interested candidates are requested to send their Cv resume at nikita@kumarijob.com