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About us

Located at the stunning 5 Star Hotel Hotel Shangri-la, Lazimpat, TMCCK Nepal is the first truly international Standard Casino in Nepal.  

Posted On : 2019-02-08 Days Left : Expired
Basic Information
Location : Kathmandu
No. of vacancy : 1
Experience : Minimum 1 year experience in related field
Job category : Gaming
Salary : Negotiable month
Educational Qualification : High School Diploma Preferred
Expiry date : 2019-02-28
Job Description
  • Greet guests at the entrance of the premises
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the company
  • Arrange accommodation for guests as and when required
  • Answer phone calls, route calls to specific people and handle company inquiries
  • Coordinate mail flow in and out of office
  • Resolve guest complaints and maintain record of guest complaints
  • Maintain a record of guests as they enter the premises
  • Inform guests of the company’s services and facilities
  • Maintain current data profile of guests in order to ensure that personal preferences are met
  • Perform all duties in a courteous and professional manner
  • Build and maintain excellent relationships with all related departments to run operation smoothly and fulfill guest requests
  • Perform basic bookkeeping, filing, and clerical duties
  • Perform any other duties as assigned by the Management
Job Specification

Skills required:

  • Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Scope of work

  • Responsible for performing a wide range of duties for handling front office reception which but is not limited to greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
  • Responsible for performing all duties in a professional and courteous manner to as meet and/or exceed the company standards for customer service