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About us

CARE is a leading humanitarian organization fighting global poverty. CARE places special focus on working alongside poor women because, equipped with the proper resources, women have the power to help whole families and entire communities escape poverty. Women are at the heart of CARE’s community-based efforts to improve basic education, prevent the spread of disease, increase access to clean water and sanitation, expand economic opportunity and protect natural resources. CARE also delivers emergency aid to survivors of war and natural disasters, and help people rebuild their lives.  

Posted On : 2020-09-13 Days Left : 4 days left
Basic Information
Location : Kathmandu
No. of vacancy : 1
Experience : Minimum 3 years of experience in related field
Job category : NGO/INGO/Social/Develop.Projects
Job Level : Mid Level
Salary : As per organization rule's month
Educational Qualification : Bachelor's Degree
Expiry date : 2020-09-25
Job Description
  • The IT Support Officer will provide IT support to all users at CARE Nepal. His/her major responsibilities will include but not limited to: desktop/laptop computer support, anti-virus measures, network and communications support, data and email communications setup and support to users, required computer hardware & software support, hardware & software inventory management, replication of IT policies & procedures, operation of IT/audio visual equipment pool, user training and remote support.
Job Specification
  • Bachelor’s Degree in Computer Science or equivalent with minimum 3 years’ experience in providing direct IT support to users in a medium to large Windows Server 2012/2016/2018 LAN environment. 
  • Practical experience on standard software & hardware installation/maintenance and troubleshooting, and strong knowledge of different types of Operating System and Common IT Applications.
  • MCP, CompTIA A+ /Network + Certification(s) will be an added advantage.

Skills and Competencies:

  • Proficiency on IT Customer Service
  • Good planning and organizing skill for IT support
  • Working knowledge on network component installation and troubleshooting
  • Effective problem solving skill for common IT applications, hardware, and internet-email troubleshooting
  • Efficient time management skill and stress tolerance capability
  • Good knowledge on systematic documentation on IT services and components
  • Working knowledge on IT equipment pool management system, on vendor liaisons and monitoring repair of IT equipment, and maintenance and warranty claim activities
  • Skill on IT equipment inventory management system
  • Phone call support
  • Good verbal and written communications skills
Apply Instruction

Interested candidates are encouraged to visit our website at www.carenepal.org and complete the application process. Detailed job description is available in our website. The last date for submitting the application is 17:00hrs, 25 September 2020.

Only shortlisted candidates will be contacted. Telephone enquiries will not be entertained.

“CARE Nepal is an equal opportunity employer. We encourage candidates of diverse background, women and differently abled, to apply”