Position: Ecommerce Project Manager (Premium Job)

No. of Openings 1
Category General Mgmt. / Administration
Job Location Mid - Baneshwor, Kathmandu District
Job Level Mid Level
Salary Negotiable
Education Level Bachelors
Desired Candidate Both(Female, Male)
Experience 4 + years
Expiry date Aug 11, 2022 (Expired)
Skills Sales and Marketing, Management , Communication skills, Teamwork, Flexibility, Problem Solving, Interpersonal

Job Description

Manage e-commerce functions including, but not limited to, optimizing conversion, supporting the acquisition and lead gen efforts, updating site content, managing pages, and products, maintaining inventory levels, and overseeing user flow/customer experience.
Oversee the digital customer experience including, but not limited to, supporting order lookup and customer service inquiries, coordinating transactional and relationship emails, providing FAQs, overseeing digital properties, and managing all post transactional activities.
Responsible for maximizing revenue on-site and maximizing upsell/cross-sell/AOV identify, develop, and executing projects that support Saathimart’s business goals and initiatives.
Work with e-commerce CTO to identify the success criteria of projects, benchmark KPIs, and measure success against identified KPIs.
Lead development of project plans, process flow diagrams, use cases, current/future state diagrams, and functional and technical requirements.
Independently ensure the successful implementation of projects including and managing timelines, scopes, budgets, communications, quality, issues, risks, critical paths, and resource constraints.
Monitor and measure project processes and activities to identify and communicate potential issues, risks, or problems in a timely fashion and provide corrective action options and drive to resolution.
Where necessary, escalate schedule delays due to issues and risks to CTO.
Review performance evaluations for vendors on projects.
Provide direction and coaching to Business Analysts on the project team.
Work with the Marketing Team to ensure marketing and website efforts are aligned and to optimize lead generation.
Keep up to date on current e-commerce trends and opportunities.
Other duties as assigned.

Job Specification

Master's degree in the related field.
At least 4 years of experience in E-commerce.
Strong understanding of current e-commerce trends and best practices.
Experience developing project plans, process diagrams, use cases, functional and technical requirements.
Strong background in Digital, e-commerce, and Marketing.
Good interpersonal skills.
Excellent verbal and written communication skills and ability to interact with technical.
and non-technical audiences including vendors, executives, managers, and subject matter experts
Strong problem-solving skills – detail-oriented, creative, practical.