Customer Service
- No. of Openings 5
- Category Marketing/Sales
- Location 1
- Job Level Entry Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Oct 24, 2021 (Expired)
Job Description
- Receive customer service inquiries
- Respond to customer service inquiries
- Identify needs/wants of customers
- Update details for personal and business clients, such as name and address details
- Resolve complaints through phone, email, or social media
- Reach out to customers via phone call, verifying information regarding their account
- Greet customers in the warmest possible way and find out their problem or reason for calling
- Regularly compile reports and submit to the management on overall customer satisfaction
Job Specification
- Excellent communication skills – both oral and written, as well as a pleasant voice for effective communication
- Ability to handle pressure
- Good management skills, and the ability to pay attention to details
- Good organizational, interpersonal, and problem-solving skills
- Highly motivated and enthusiastic
- Possess administrative skills, and the ability to work as part of a team
This job has been expired
on 2021-10-24
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About Company
Nepal Multiple Broadcasting News (NMB News) is an online media platform with an innovative and ambitious digital approach connecting cust...
Nepal Multiple Broadcasting News (NMB News) is an online media platform with an innovative and ambitious digital approach connecting customers anytime, anywhere in a personalized, interactive viewing experience. This online content provider is probably one of the latest concepts in the increasingly technology-driven world. We seek to inform, educate and empower a large number of individuals.
