Customer Service Executive [After Sales] Eco Infinity Private Limited

Customer Service Executive [After Sales]

  • No. of Openings 1
  • Category Electric Vehicle
  • Location 1
  • Job Level Entry Level
  • Salary Negotiable
  • Education Level Bachelor's Degree in Management with 2 years of experience in Automobile After-Sales or Master's Degree in Management with 1 year of experience in Automobile After-Sales
  • Desired Candidate Female Only
  • Experience 1 -2 Years
  • Expiry date Mar 02, 2021 (Expired)
  • Skills Administrative, Communication skills, Strong interpersonal skills
Job Description
  • Customer care  and management by handling customers' inquiries and complaints and providing a prompt response with a solution related to After-Sales Service
  • Co-ordinate between the Customers and EIPL Service Engineers regarding the aspects like scheduling, confirming, and cancellation of service bookings, road side assistance, repair, maintenance, and spares parts change information
  • Service Management through definition, implementation, monitoring, and control  of service standards, workflow, and processes 
  • Spares Parts Management
  • Warranty claim management
  • Organization and management of  service campaigns
  • Maintain database and documentation related to After-Sales service  
Job Specification
  • Bachelor's Degree in Management with 2 years of experience in Automobile After-Sales or Master's Degree in Management with 1 year of experience in Automobile After-Sales
  • Good communication and interpersonal skils
  • Problem analysis and problem-solving skills 
  • Ability to give attention to detail and accuracy
  • Strong computer operating Skills
  • Two- wheeler license holder
This job has been expired on 2021-03-02
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About Company
Eco Infinity Private Limited is a National Distributor of  NIU Electric Scooter, Polaris ATVs, and Polaris Side by Side vehicle for Nepal...

Eco Infinity Private Limited is a National Distributor of  NIU Electric Scooter, Polaris ATVs, and Polaris Side by Side vehicle for Nepal.

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