Position: Assistant - Customer Support (Premium Job)
- No. of Openings 5
- Category Customer Service
- Job Location 141
- Job Level Junior Level
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Aug 31, 2021 (Expired)
- Skills Communication (e.g.: written and oral communication), Flexibility (e.g.: adaptability, willing to change), Teamwork (e.g.: cooperative, supportive), Computer Skills, Time Management, Problem solving skills, Multitasking
Job Description
- Responsible to handle visitor or customer inquiries, provide 1st level solutions, track issues, and create tickets as per requirement.
- Handle Social Media, Telephone calls, emails and identify the issue/query and reply accordingly.
- Handle customer verification system and make outbound calls.
- Co-ordinate and Escalate the critical issue to the concerned department
Job Specification
- A bachelor’s degree in administration or a related field.
- At least 1 years' experience.
- Excellent interpersonal and written and oral
- Knowledge of CRM systems.
- Excellent Computer skills.
- Ability to work under pressure
Apply Instruction
If you meet the above requirements and wish to join our dynamic team, please send your recent resume including expected salary to [email protected].
This job has been expired
on 2021-08-31
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About Company
FOCUSONE Payment Solution Pvt. Ltd. (F1PS), Estd 2009; is a Payment Service Provider (PSP) licensed by Nepal Rastra Bank (NRB). Our company revolves ...
FOCUSONE Payment Solution Pvt. Ltd. (F1PS), Estd 2009; is a Payment Service Provider (PSP) licensed by Nepal Rastra Bank (NRB). Our company revolves around 3 key principles Trust, Value, and Security. F1PS since its establishment has been continuously working on an innovative payment solution. We launched a mobile payment system in collaboration with SmartChoice Technology (SCT) under the brand name “MOCO” in May 2014, a one-of-a-kind product to date.
