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Customer Service Representative
- No. of Openings 20
- Industry Business Process Outsourcing (BPO)
- Category Call Center
- Location Lazimpat, RB Tower, 6th Floor, Kathmandu, Kathmandu District
- Job Level Entry Level
- Salary NRS (20k-25k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date May 17, 2024 (Expired)
- Vehicle License Yes (Preferred)
- Two/Four Wheeler Require TWO-WHEELER
- Skills English Typing and Speaking, Computer skills, Communication skills, Attention To Detail, Multitasking, Microsoft Office Package
Job Description
- Call Australian clients and pitch Government-subsidized products.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets
Job Specification
- Should be fluent in English.
- Should manage your own transportation.
- Should be comfortable with the timing.
Notes :
- Income: Salary + Incentives + Attractive commission earnings up to NPR 40K/month.
- Working Days: 6 days/week (Monday -Saturday).
- Working Hours : Mon-Fri (NST) 06.00 AM (Morning)- 02:00 PM (Afternoon) including 40 mins break (Non-negotiable) & Sat (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
- Female candidates are highly encouraged to apply.
- Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.
This job has been expired
on 2024-05-17
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About Company
Lightica Technology is a Lazimpat based company. We provide complete telemarketing service both inbound and outbound. We also of...
Lightica Technology is a Lazimpat based company.
We provide complete telemarketing service both inbound and outbound. We also offer data entry and data processing services, back-office outsourcing, and business process outsourcing services.