Customer Service Representative
Lightica Technology Pvt. Ltd.

Position: Customer Service Representative (Premium Job)

  • No. of Openings 20
  • Industry Business Process Outsourcing (BPO)
  • Category Call Center
  • Job Location Lazimpat, RB Tower, 6th Floor, Kathmandu, Kathmandu District
  • Job Level Entry Level
  • Salary NRS (20k-25k) Monthly
  • Education Level Intermediate (+2)
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date May 17, 2024 (Expired)
  • Vehicle License Yes (Preferred)
  • Two/Four Wheeler Require TWO-WHEELER
  • Skills English Typing and Speaking, Computer skills, Communication skills, Attention To Detail, Multitasking, Microsoft Office Package
Job Description
  • Call Australian clients and pitch Government-subsidized products.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets
Job Specification
  • Should be fluent in English.
  • Should manage your own transportation.
  • Should be comfortable with the timing.

Notes : 

  • Income: Salary + Incentives + Attractive commission earnings up to NPR 40K/month.
  • Working Days: 6 days/week (Monday -Saturday).
  • Working Hours : Mon-Fri (NST) 06.00 AM (Morning)- 02:00 PM (Afternoon) including 40 mins break (Non-negotiable) & Sat (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
  • Female candidates are highly encouraged to apply.
  • Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.
This job has been expired on 2024-05-17
About Company
Lightica Technology is a Lazimpat based company.We provide complete telemarketing service both inbound and outbound. We also offer data entr...

Lightica Technology is a Lazimpat based company.

We provide complete telemarketing service both inbound and outbound. We also offer data entry and data processing services, back-office outsourcing, and business process outsourcing services.

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