Manage incoming calls in a timely manner;
Handle customer inquiries and provide accurate, valid and complete information by using the right methods/tools;
Handle customer complaints; obtain and examine all relevant information to assess...
Manage the contact center operations for better productivity and production.
Ensure hiring of right contact center agents and manage their continuous improvement.
Ensure that management of agents are in place for smooth operation of the...
Must have completed Bachelors degree in related subject
Priority will be given to experience of marketing and reporting
Proactive with outgoing personality
Good convincing and communication skill
Smart and positive attitude
Kumarijob.com operates under the umbrella organization First Job Nepal Pvt. Ltd, a Kathmandu-based leading human resource consulting firm operating since 2014. First Job Nepal Pvt. Ltd. offers practical solutions in the field of HR, recruitment and placement services to multiple organization in diversified fields like financial institutions, corporate houses, trading houses, Schools, Colleges, I/NGOs etc. First Job Nepal Pvt. Ltd is differentiated by its valuable clients based on professionalism, expertise, versatile management team, precise networking, and reliability. Read More ....