Position: Service Manager ( Automobile Division) (Hot Job)

Job Description

•  Answers technical questions about vehicle problems, warranties, services, and repairs.
• Oversees service orders.
• Maintains Customer Satisfaction scores at or above company standards.
• Assists in diagnosing vehicle problems.
• Orders parts and tools as necessary.
• Oversees administration of warranty claims.
• Oversees training and supervising of service department employees.
• Works with upper management to make service department hiring and discipline decisions.
• Sets schedules and assigns tasks to service department employees.
•  Reinforces company policies and adheres to company standards.
• Encourages compliance with applicable laws and regulations.
• Maintains good working relationship with factory(s) and office staffs.
• Attends required manager meetings.
• Interact with external vendors.
• Manage technician productivity.

Job Specification

• Around 3-5 years of experience in a service management or assistant service management role is required.
• Must have computer proficiency.
• Valid driver's license is required.

Apply Instruction

Eligible and Interested Candidates are requested to send their updated resume through email at [email protected]