Position: Senior Assistant Supervisor: Customer Support (Hot Job)

Job Description

• Handle network related issues
• Provide technical support for customers
• Focus on research
• Provide consultation on improving network performance

Job Specification

Required Technical Skills

Applicants should have profound knowledge in:

• Network Fundamentals (OSI and TCP/IP models, Network Architecture, IP Subnetting)
• Routing (Static/Dynamic Routing, P2P addressing, Routing protocols: OSFP, BGP; Firewall: NAT, Mangle; DNS, DHCP, Web Proxy; QoS, HotSpot; VPN: PPP, PPTP, L2TP, PPoE, EoIP, IPSec)
• Wireless Technology (Wireless standards, frequencies, tools, security, bridging and protocols, WDS, MESH)
• Switching (VLAN, Bridging)
• Operating Systems (Linux, Windows, preferably, RouterOS, Cisco IOS and Radius Manager)
• Hardware (Routers, Switches, UTM devices, Radio Devices, Antennas)
• Applications (Microsoft Office Suite, preferably, WinBox)

"RHCE / MTCNA / MTCRE / CCNA certifications will provide added advantage"

Required Management Skills:

Applicants should possess the following skills:

• Must be a good team player
• Excellent communication skills
• Multi-tasking capabilities
• Excellent time management skills

Work Schedule:

• Available to work on a flexible work schedule
• Available to work at sites outside Kathmandu throughout the year