About Us

‘Gifts to Kathmandu’ literally makes our name - Giftmandu. We are Kathmandu, Nepal based online gift shopping web store. We deliver gifts to major cities inside Nepal.

Find gifts for everyone on your list for every occasion. Since early 2010, we’ve been delivering gifts in Nepal. We cater customers from both outside as well as inside Nepal for all types of gifts for all special occasions including popular occasions - birthday, anniversary, Valentine’s Day, Mother’s Day and Father’s Day as well as for festivals and holidays including Dashain, Tihar and Christmas. We also provide customized corporate holiday gifts.

Junior Customer Support Representative

Basic Information

  • No. of Openings 1
  • Job Category Customer Service
  • Job Location Khumaltar, Dholahity, Lalitpur
  • Salary Negotiable
  • Education Level Bachelors
  • Province Province No. 3
  • Desired Candidate Female Only
  • Experience 1 year
  • Expiry date 2021-08-16

Job Description

  • Responsible to handle customer inquiries timely and professionally, to make sure every support ticket is responded and closed with keeping customer satisfaction in mind.
  • Communicate with customers primarily over telephone, emails, viber, WhatsApp and social platforms.
  • The candidate must be well organized, have excellent communication skills, multi-tasking with record keeping.
  • Training and guidance are provided.
  • He or she will work in a team with the Head of CSR, and other representatives.

Job Specification

  • Computer savvy, excellent communicator, multilingual is a big plus, online research skill, attention to details, knowledge in ecommerce, team-player with ability to work in a fast-paced environment, quick learner.

Working Hour : 9AM - 5PM (1 hour lunch break) 

Apply Instruction

If you match these specifications, mail your resume to