Position: IT Support Technician (Hot Job)

Job Description

• Thorough understanding of the computer/network concepts and terms
• Experience troubleshooting PCs and Laptops, with an ability to troubleshoot IT issues quickly and efficiently 
• Should be able to maintain the computer network and all the networking devices
• Knowledge of Windows operating systems, computer and peripheral hardware and software
• NAS File Server Maintenance
• Possess idea of network cabling
• Should have knowledge about internet setup

Behavioral Skills:

• Willingness to work flexible shifts and schedule including weekends
• Excellent written and verbal communication skills. Comfortable communicating in person and via phone/email with peers, managers, and vendors
• Ability to prioritize work based on department and production objectives
• Attention to detail

Job Specification

• Oversee the hardware  needs for the organization 
• Troubleshoot and maintain the computers systems and the overall network within the office
• Identify and evaluate technology risks to maintain the highest level of security for our company
• Manage all back-up procedures and systems to ensure our data is protected and can be restored
• Act as point of contact for ISPs
• Maintain the computer system documentation
• Provide technical support to staff, including installation of the software