Position: General Manager (Hot Job)

Job Description

• Oversee the operations functions of the hotel, as per the Organizational chart.

• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.

• Lead all key property issues including capital projects, customer service and refurbishment.

• Handling complaints, and oversee the service recovery procedures.

• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

• Deliver hotel budget goals and set other short and long term strategic goals for the property.

• A strong understanding of P&L statements and the ability to react with impactful strategies

• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.

• Prepare a monthly financial reporting for the owners and stake holders.

• Draw up plans and budget (revenues, costs, etc.) for the owners.

• Act as a final decision maker in hiring a key staffs.

• Lead in all aspects of business planning.

Job Specification

• Must have good knowledge of Hotel Software (IDS Software/Opera)
• Must have minimum 5 years of work experience in star level hotel or reputed hotel are preferred.
• Must have good management and leadership skills.
• Accomodation and transpotation facilities and other benefit will be provided.

Apply Instruction

Interested candididates can also send their CV at [email protected]