Hot Job
Basic Job Information
Location : Pulchowk
No. of vacancy : 1
views : 2156
Job category : Client Relation/PR
job level : Mid Level
salary : Negotiable
qualification : Bachelor's Degree
experience : Minimum 2 years of Experience in related field
posted date : 2020-01-06
expiry date : 2020-01-15
Days left : Expired days
job descriptions
  • Answer customer inquiries via phone, email, and in-person
  • Direct customers to online resources
  • Update customer records in the system, including notes about interactions
  • Pitch ideas for improving customer care
  • Create and maintain reports about customer interactions
  • Attend weekly staff meetings
  • Participate in team-building activities
  • Meet all customer needs and exceed expectations, upholding our strong reputation.
  • Continually expand your knowledge of our business in order to.
  • Accurately answer question and address client concerns.
  • Maintain accurate and up to date client files.
  • Investigate and pursue client leads, expanding our client base, conduct basic administrative tasks such and copying and filing.
  • Generate monthly, quarterly, and annual reports for management.
job specification
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  •  Proficient in MS Office, with working knowledge of CRM platforms
  •  A customer-oriented attitude
  •  Excellent communication and negotiation skills
  •  Problem-solving aptitude
  •  Ability to work well with a team
Apply Procedure

Interested candidates are requested to send their Cv resume at  

Please mention the position you are applying for in the subject line of your email and your expected salary, preferred.