Customer Service Manager
MC Group of Companies

Position: Customer Service Manager (Hot Job)

  • No. of Openings 1
  • Category Marketing/Sales
  • Job Location 1
  • Job Level Junior Level
  • Salary 25000
  • Education Level Masters Degree in Marketing
  • Experience 2 years
  • Expiry date Jul 18, 2018 (Expired)
Job Description
Address customers’ inquiries and complaints through telephone, email, letter, face-to-face. Handle and solve customers’ complaints successfully by investigating their problems thoroughly. Maintain accurate records of discussions or correspondence with customers (that includes customers’ complaints, major problems investigated and other. Records must be reported to Customer Service Manager. Assist  aand coordiante with Customer Service Manager in operating company’s procedure correctly.
Job Specification
  • MBA degree with specialization in Marketing or any other related field
  • At least 2 years of experience in customer care preferably in electronic goods, fresher with potential are encouraged
  • Sound knowledge of customer handling etiquettes
  • Sound knowledge of company products
  • Good communication skills
  • Ability to work under pressure and to handle customers of any types
  • Ability to handle phone calls 
This job has been expired on 2018-07-18
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About Company
Madanlal Chiranjilal Group of Companies (MC Group of Companies) was established as a trading company out of an amalgamation of various businesses and ...

Madanlal Chiranjilal Group of Companies (MC Group of Companies) was established as a trading company out of an amalgamation of various businesses and commercial activities held since the beginning of the 20th century.

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