Position: Customer Service Manager (Hot Job)
- No. of Openings 1
- Category Consulting/Business Services
- Job Location 164
- Job Level Senior Level
- Salary 30k-35k
- Education Level At least Bachelors degree with specialization in Marketing or any other related field
- Experience At least 2 years of experience in customer care preferably in electronic goods
- Expiry date Jan 15, 2018 (Expired)
Job Description
Address customers’ inquiries and complaints through telephone, email, letter, face-to-face. Handle and solve customers’ complaints successfully by investigating their problems thoroughly. Maintain accurate records of discussions or correspondence with customers (that includes customers’ complaints, major problems investigated and other. Records must be reported to Customer Service Manager. Assist aand coordiante with Customer Service Manager in operating company’s procedure correctly.Job Specification
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Sound knowledge of customer handling etiquettes
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Sound knowledge of company products
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Fluent in both Nepali and English
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Sound knowledge of MS Office, email and internet
- Good communication skills
- Ability to work under pressure and to handle customers of any types
- Ability to handle phone calls
This job has been expired
on 2018-01-15
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About Company
Madanlal Chiranjilal Group of Companies (MC Group of Companies) was established as a trading company out of an amalgamation of various businesses and ...
Madanlal Chiranjilal Group of Companies (MC Group of Companies) was established as a trading company out of an amalgamation of various businesses and commercial activities held since the beginning of the 20th century.