Position: Customer Care Officer (Hot Job)
- No. of Openings 1
- Category Customer Service
- Job Location 26
- Job Level Junior Level
- Salary No Bar For Deserving Candidates
- Education Level Master in any Faculty from Reputed University
- Experience Minimum 1-2 years of experience in related field
- Expiry date Nov 06, 2019 (Expired)
Job Description
- Answers customer inquiries via phone, email, and in person
- Directs customers to online resources
- Updates customer records in the system, including notes about interactions
- Pitches ideas for improving customer care
- Creates and maintains reports about customer interactions
- Attends weekly staff meetings
- Participates in team-building activities
- Develops a rapport with customers
- Encourages customers to complete surveys
- Makes recommendations to management to improve customer experience
Job Specification
- Good communication skills
- Experience using Microsoft Office
- Basic knowledge of office equipment
Apply Instruction
Interested candidates are requested to send their Cv resume at [email protected]
About Company
National Research and Development Creation Pvt. Ltd. is a construction company established in 2019. It was incepted with a view to providing a services of different range which include hydropower, road construction, building construction and imparting consultation to the stake holders be it national and international. Registered as a Class A contractor at Ministry of Physical Planning and Works, this company has had highly qualified and experienced team of human resources.