Position: Client Relation Officer (Hot Job)
- No. of Openings 1
- Category Customer Service
- Job Location 3
- Job Level Junior Level
- Salary 18k+
- Education Level Bachelors
- Experience 1+ years
- Expiry date Jul 25, 2018 (Expired)
Job Description
Building and maintaining relationships with clients and key personnel within customer
companies.
Research for opportunities for further sales within key clients and drive sales.
Attending meetings with clients to resolve areas of concern as raised by clients.
Inform clients know about other products/services company offers.
Working closely with all departments and clients to develop a positive customer relationship
journey with the organization, ensuring maximum profitability.
Monitor and optimize work process to ensure smooth flow of operations and maximum
efficiency at work.
Carrying out client satisfaction surveys and reviews.
Planning and delivering strategies across the company encouraging customer retention and
customer loyalty.
Updating the company database and ensuring team is aware of changes within clients.
Achieving/Exceeding targets and KPIs as set by CMO.
Regular reporting of all the activities.
Job Specification
Strong interpersonal skills and an ability to build rapport with customers.
Hardworking with a strong work ethic.
Previous experience working in sales and/or marketing.
Qualification Bachelor’s Degree
This job has been expired
on 2018-07-25
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About Company
Focus Fox, a RECRUITMENT AND TRAINING company, established with an aim to simplify the human resource recruitment process.
