Tiger Palace Resort

Tiger Palace Resort

A reputed company is going to inaugurate soon a five star hotel and casino at Kotihawa, Rupandehi. It has various branches around the country. Its head office is located at Kathmandu, Nepal. 

We are glad to announce vacancies at various levels and looking forward for the candidates in given positions.

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Current Vacancies:   Chief Engineer  ||  Finance Manager  ||  Sales and Marketing Manager  ||  Surveillance Executive  ||  Casino Inspector  ||  Casino Technician  ||  Casino Pit Manager  ||  Human Resources Officer  ||  Casino Shift Manager  ||  Information & Technology (IT) Manager  ||  Casino VIP Service Manager  ||  Executive Chef  ||  F&B Supervisor  ||  Purchase Manager  ||  Scheduling Officer  ||  Scheduling Manager  ||  Purchase Officer  ||  Guest Relation Officer  ||  Receptionist  ||  Wine Ambassador  ||  Restaurant Manager  ||  Head Butler  ||  Waitress  ||  Executive Sous Chef  ||  Bar Manager  ||  Front Office Manager  ||  Front Office Supervisor  ||  Chief Concierge  ||  Chef De Partie  ||  Cashier  ||  Gaming Dealer  ||  Demi Chef De Partie  ||  Casino Cage Supervisor

Job Position : Casino VIP Service Manager

job location
: Kotihawa, Rupandehi

no. of vacancies
: Few

: Minimum 2 to 3 years’ experience in hotel and/or Casino VIP Services in managerial role

job category
: Marketing/Advertising/Customer Ser..

job type
: Full Time

job level
: Senior Level

: Negotiable

educational qualification
: University or College graduate with Hospitality Management, Marketing or Business Administration preferred

posted date
: 2017-01-11

expiry date
: 2017-05-31

days left
: 7 days left

  • Interact closely of daily operations of VIP Services and to maintain a high level of excellent service to guests and fellow Team Members;

  • Monitor and maintain service quality of Casino;

  • Monitor the information being distribute during team daily briefing is accurate and up-to-date;

  • Supervise all the TMs on a daily basis to ensure they are operating at their maximum capacity;

  • Handle guest complaint;

  • Maintains departmental operations manual and standard operating procedures;

  • Coach and guide team members to ensure high service standard and operates efficiently on all systems at all times;

  • Identify and report system enhancement request and needs to higher levels;

  • Collect feedback from the team continuously to ensure necessary support is given to team to maximize morale and retention.

  • Experience in hotel front desk, charter flight arrangement, casino loyalty program and/or event planning preferred;

  • Standard organizational skills needed to effectively execute and direct promotions efforts and resources;

  • Good communication and interpersonal skills required;

  • Demonstrate effective verbal and written communication skills;

  • Proficient in Windows, Word, Excel, Power point and Database.

Apply Now
Applying instruction

Interested and qualified candidates are requested to send your updated Curriculum Vitae to recruitment.bwa@tigerpalace.com Only shortlisted candidated will be called for the further selection process(es).

  • Applications without disclosure of all required job application information shall be disqualified.
  • Only shortlisted candidates will be called for the further selection process(es).
  • The organization reserve the right to reject any/all applications without assigning any reason whatever.
  • Canvassing at any stage of the processes shall lead to automatic disqualification.

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