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Position: Customer Service Representative
- No. of Openings 10
- Category BPO/Call Center
- Location Bijya Basti Marg, Sanepa, Lalitpur, Lalitpur District
- Job Level Junior Level
- Salary 20,000
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Feb 15, 2024 (Expired)
- Vehicle License No
- Skills Customer Service
Job Description
- Responsible for resolving customer queries, providing customer support, ensuring customer satisfaction, enhancing customer experience and generating leads.
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Process orders, returns, and exchanges accurately and efficiently.
- Educate customers about our products and services and assist with placing orders.
- Collaborate with other departments to ensure customer satisfaction.
- Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Job Specification
- Customer Service Representatives should be equipped with skills that allow them to represent the company at all times and should be able to communicate effectively in English with customers
- Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
- Excellent English communication, listening, and problem-solving skills are necessary.
- A customer-focused approach towards work is important.
- Knowledge of MS Office applications.
- Comfort in learning various applications used in a contact center.
- Previous experience in Customer Service is an advantage.
This job has been expired
on 2024-02-15
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About Company
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in K...
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, Nepal, and offers campaigns for Australia, USA, Canada, and UK.
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