Customer Service Representative
G.P.G. Services Pvt. Ltd.

Position: Customer Service Representative (Premium Job)

  • No. of Openings 10
  • Category Marketing / Advertising / Customer Service
    (BPO/Call Center)
  • Job Location Bijya Basti Marg, Sanepa, Lalitpur, Lalitpur District
  • Job Level Junior Level
  • Salary 20,000
  • Education Level Intermediate
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date Feb 15, 2024 (Expired)
  • Vehicle License No
  • Skills Customer Service
Job Description
  • Responsible for resolving customer queries, providing customer support, ensuring customer satisfaction, enhancing customer experience and generating leads.
  • Respond to customer inquiries via phone, email, and chat promptly and professionally.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Educate customers about our products and services and assist with placing orders.
  • Collaborate with other departments to ensure customer satisfaction.
  • Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Job Specification
  • Customer Service Representatives should be equipped with skills that allow them to represent the company at all times and should be able to communicate effectively in English with customers
  • Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
  • Excellent English communication, listening, and problem-solving skills are necessary.
  • A customer-focused approach towards work is important.
  • Knowledge of MS Office applications.
  • Comfort in learning various applications used in a contact center.
  • Previous experience in Customer Service is an advantage.
     
This job has been expired on 2024-02-15
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About Company
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, ...

GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, Nepal, and offers campaigns for Australia, USA, Canada, and UK.
 

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