Position: Sales Manager(Outbound/Inbound) (Premium Job)

Job Description

Inbound

• Communicating with target customers and managing customer relationships
• Consultancy and sale of packaged tours, stays, excursions in various destinations 
• Arranging for the effective distribution of marketing materials
• Having a great knowledge of the tours product,
• Handling daily requests from travelers/agents
• Design inbound packages and make calculations and sending quotations

Outbound

• Design exciting & competitive outbound tour packages & calculate costing
• Prepare sales proposals and ensure all sales proposals are followed up to conclusion in a timely manner
• Perform marketing and regular sale calls to current and potential customers
• Meet the monthly and annual sales targets and budgets; meet the monthly and annual profit targets by the company
• Handle customers’ requests for outbound packages & outbound tour operation
• Advise clients on travel arrangements, e.g. visas, passport and travel destinations
• Keep clients up to date with any changes
• Deal with complaints or refunds
• Engage consumers on social media

Job Specification

• A minimum 2 years’ experience in Travel and Tourism
• Fluent in English both written and spoken. Further languages are highly appreciated
• Experience in using some type of Travel software and Database
• Understanding of the market trends & comprehensive travel industry knowledge
• Hands-on experience with the ability to work as part of a team.
• Excellent sales and negotiation skills.
• Strong organizational skills, ability to work under pressure and prioritize tasks.
• Ability to create and develop good communication with the suppliers and the team.
• Strong leadership skills with the ability to motivate and train staffs.